Role overview
At Timescale, we are dedicated to serving developers worldwide, enabling them to build exceptional data-driven products that measure everything that matters: software applications, industrial equipment, financial markets, blockchain activity, consumer behavior, machine learning models, climate change, and more. Analyzing this data across the time dimension (“time-series data”) enables developers to understand what is happening right now, how that is changing, and why that is changing. Timescale develops TimescaleDB, the category-defining open-source relational database for time-series data, and offers fully-managed TimescaleDB and related database services. Timescale is a remote-first company with a global workforce and is backed by Benchmark Capital, New Enterprise Associates, Redpoint Ventures, Icon Ventures, Two Sigma Ventures, and other leading investors.
What you'll work on
- Be a strategic partner for our customers, helping them plan, execute, and succeed with their initial and ongoing usage and growth with Timescaledb.
- Manage technical customer relationships, working closely with Customer Success, Technical Support, and Product Management to drive engagement.
- Develop and maintain close relationships with our customers to help them be successful today and help them discover more and different opportunities for Timescaledb in their business in the future.
- Help develop educational content based on customer needs and desires.
- Be curious, always willing to learn, and always looking for ways to improve our products, processes, and culture.