Role overview
Company Overview Fanatics is building the leading global digital sports platform to ignite and harness the passions of fans, and maximize the presence and reach for hundreds of partners globally. Leveraging these long-standing partnerships, a database of more than 80 million global consumers and a trusted, recognizable brand name, Fanatics is expanding beyond its position as the global leader for licensed sports merchandise to now becoming a next-gen digital sports platform, featuring an array of offerings across the sports ecosystem.
The Fanatics family of companies currently includes Fanatics Commerce, a vertically-integrated licensed merchandise business that has changed the way fans purchase their favorite team apparel, jerseys, headwear and hardgoods through a tech-infused approach to making and quickly distributing fan gear in today’s 24/7 mobile-first economy; Candy Digital, a digital collectibles company that is partnering with prominent sports properties, including MLB and MLBPA, to build an official NFT ecosystem; Fanatics Trading Cards, a transformative company that is building a new model for the hobby and giving collectors an end-to-end trading cards experience; and Fanatics Betting & Gaming, a mobile betting, gaming and retail sportsbook platform. Additional ventures that will build out Fanatics’ footprint across the broader digital sports landscape will be rolled out soon. Fanatics’ partners include all major professional sports leagues (NFL, MLB, NBA, NHL, NASCAR, MLS, PGA) and hundreds of collegiate and professional teams, which include several of the biggest global soccer clubs. As a market leader with more than 8,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives. At Fanatics, we’re a diverse, passionate group of employees aiming to ignite pride and passion in the fans we outfit, celebrate and support. We recognize that diversity helps drive and foster innovation, and through our IDEA program (inclusion, diversity, equality and advocacy) at Fanatics we provide employees with tools and resources to feel connected and engaged in who they are and what they do to support the ultimate fan experience.
eCommerce Associate
The eCommerce Associate is an entry level Business Management position whose primary purpose is the performance of basic tasks necessary for ongoing site operations, basic reporting, and marketing campaign and channel coordination. The Associate supports many basic aspects of the assigned web business(es) including, but not limited to: creative development and deployment, promotion set-up, reporting preparation and basic analysis, merchandising coordination, internal operations coordination and monitoring. The Associate will utilize the portfolio of tools at their disposal, e.g. Lumen, Omniture, Reporting Cubes, etc., to perform these tasks. works with partners on maintaining strategic planning initiatives, marketing program development, results analysis, campaign execution and data integrity and execution. The Associate will be introduced to basic concepts of basic ecommerce operating principals, ecommerce operations, basic marketing tactics, KPI definition, basic report preparation, and basic data analysis. The Associate will also engage with partner contacts on a limited operational and process coordination basis.
The Associate will require initial training and direct supervision. The Associate will quickly progress to operate with moderate task oversight and assistance from their manager.
General Duties & Responsibilities
• Perform daily site operation tasks, processes -at the appropriate cadence- in coordination with other business team members • Utilize appropriate tools and communication channels to perform tasks at a basic functional level at a consistent level of accuracy • Ensure the timely compilation of routine and regular reporting of business performance for both internal and external communities. • Coordinate and collaborate with merchandise team to understand merchandise initiatives and priorities • Coordinate and collaborate with creative designers in the development of marketing assets • Establish and maintain partner relationships to affect process productivity • Coordinate and collaborate with assigned partner associates in the development and deployment of partner-controlled marketing assets • Engage with Product Administration, Customer Service, Channel Marketing teams and Business Intelligence teams as necessary • Develop rudimentary knowledge base of ecommerce and sports licensed retail business • Other duties as assigned Education & Experience Requirements
• Bachelor’s degree in business, marketing, or related field required • Ability to learn technology tools and processes quickly • Keen attention to detail • Ability to think analytically and creatively • Excellent organizational and prioritization skills • Exceptional work ethic, ability to perform under pressure and meet deadlines, and demonstrates enthusiasm towards partners. • Ability to develop effective working relationships with others inside and outside the organization. • Proficient in Microsoft Office, primarily in Excel with the ability to sort and organize data using pivot tables. • Basic knowledge of Internet technologies
Ensure your Fanatics job offer is legitimate and don’t fall victim to fraud. Fanatics never seeks payment from job applicants. Fanatics recruiters will only reach out to applicants from an @fanatics.com or @fanatics.co.uk email address. For added security, where possible, apply through our company website at www.fanaticsinc.com/careers
Tryouts are open at Fanatics! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.
Fanatics is committed to responsible planning and purchasing (RPP) practices, working with its business partners across its global and multi-layered supply chain, to ensure that planning, sourcing, and purchasing decisions, along with other supporting processes, do not impede or conflict with the fulfillment of Fanatics’ fair labor practices.
NOTICE TO CALIFORNIA RESIDENTS/APPLICANTS: In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or other types of positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.