GTM AI Engineer Remote

ProfitSolv is a SaaS business services provider for the legal and accounting industry. We are looking for an GTM AI Engineer to join our growing team!

As a GTM AI Engineer at ProfitSolv you will design, develop, and scale AI-powered tools and automations that modernize and streamline ProfitSolv’s go-to-market operations. This role transforms manual, fragmented GTM workflows into intelligent, automated systems using LLMs, agents, and orchestration platforms, enabling greater efficiency, accuracy, and scalability across the revenue engine. The GTM AI Engineer operates at the intersection of engineering and GTM operations, partnering closely with Sales, Marketing, Customer Success, Partnerships, RevOps, Finance, IT, Security, and BI/Data teams to deliver secure, reliable, and deeply integrated AI solutions—particularly within CRM and connected systems. The outcomes of this role include increased rep productivity, improved customer and partner experiences, enhanced forecasting accuracy, and reduced operational friction across the GTM motion.

What we provide:

• Opportunity to Invest in Your Future. We offer a 401K match.
• Paid Time Off. Enjoy paid time off and paid holidays.
• Great Coverage. Take advantage of health, dental, and vision HSA and FSA policies.
• A Great Team. Collaborate with smart, curious, hardworking individuals.
• Performance Compensation. Be rewarded for your hard work with performance-based merits.
• Remote Work. Want to work from home? No problem!

As a GTM AI Engineer, you will:

• Partner with GTM leaders, RevOps, and Finance to analyze existing workflows, revenue motions, and forecasting processes to identify the highest-impact AI and automation opportunities.
• Translate business problems—such as forecasting accuracy, pipeline health, and deal cycle bottlenecks—into clear technical requirements, including data inputs, system touchpoints, and automation logic.
• Design workflow and system diagrams illustrating how AI models, orchestration tools, forecasting logic, and GTM systems interact end-to-end.
• Build and maintain automation workflows using orchestration tools such as n8n, Make, Zapier, or similar platforms.
• Design and develop LLM-based agents and copilots (e.g., Custom GPTs, internal chatbots, AI assistants) to support GTM functions with research, summarization, risk scoring, content generation, forecasting insights, and workflow execution.
• Implement retrieval-augmented generation (RAG) and integrate knowledge sources such as CRM data, call recordings, internal knowledge bases, and proposal libraries to ensure context-rich and accurate AI outputs.
• Integrate AI services and automations with CRM and other GTM systems using APIs, webhooks, and middleware, ensuring reliability and data integrity.
• Monitor and enhance AI systems through iterative prompt design, guardrails, evaluation frameworks, and error handling to improve performance and business impact.
• Build or support AI-driven forecasting and pipeline intelligence tools, including deal-risk models, next-best-action recommendations, forecast rollups, and scenario modeling.
• Collaborate with RevOps and Finance to align AI forecasting with existing methodologies while increasing consistency, accuracy, and visibility.
• Develop proactive alerts and insights that surface forecast changes, risk signals, and GTM performance trends to leadership teams.
• Partner with IT and Security teams to ensure all AI solutions adhere to security, compliance, data handling, and scalability standards.
• Partner with BI/Data teams to define data contracts, ensure strong data foundations for AI workflows, and align on instrumentation, measurement, and logging requirements.
• Implement observability and monitoring for AI systems, including usage analytics, latency and error tracking, quality metrics, and business KPIs.
• Collaborate with GTM Enablement and RevOps to plan and execute rollout and adoption strategies for AI tools, including pilots, feedback loops, and iterative enhancements.
• Create technical documentation, SOPs, and knowledge base materials to drive understanding, trust, and effective use of AI-powered workflows and forecasting tools.
• Gather user feedback, conduct experiments, and iterate quickly to improve usability, adoption, and business outcomes.
• Act as a technical partner to GTM leaders, RevOps, Finance, IT, Security, and BI/Data teams to support AI strategy and execution.
• Help prioritize AI initiatives based on forecast impact, revenue growth potential, efficiency gains, and time-to-value.
• Advocate for scalable patterns, reusable components, and common frameworks to accelerate future AI development across the GTM organization.
• Other duties as assigned.

This position follows established policies and procedures to keep confidential information secure.

A great fit for this position has:

• 3–5+ years of experience in roles such as AI Engineer, Machine Learning Engineer, Automation Engineer, Business Systems Engineer, or GTM/RevOps role with a strong technical/automation focus.
• Proven experience building automation workflows in tools such as n8n, Make, Zapier, or similar orchestration platforms.
• Hands-on experience with LLMs and AI tooling (e.g., OpenAI / Azure OpenAI, custom GPT development, or other agent frameworks).
• Working knowledge of APIs, JSON, and webhook integrations; able to design and troubleshoot integrations across multiple GTM systems.
• Understanding of CRM/Revenue system architecture (e.g., Salesforce, HubSpot, Dynamics) and typical GTM system integrations.
• Experience partnering with IT and Security teams on identity, data access, and system governance.
• Strong analytical and problem-solving skills; able to convert ambiguous GTM and forecasting problems into structured technical solutions.
• Excellent communication skills; able to explain technical concepts to non-technical stakeholders and gather requirements effectively.
• Comfortable balancing quick, iterative experiments with designing robust, scalable production solutions.

Additional Desired Qualifications:

• Experience building AI copilots or agents for GTM teams (e.g., deal support, call summarization, outbound messaging, proposal/RFP assistance, forecast review copilots).
• Familiarity with:
  • Vector databases and retrieval systems.
  • Basic SQL for querying and validating GTM data.
  • Logging, evaluation, and monitoring of LLM-based systems.
• Background in RevOps transformation, process redesign, or operational change management in a SaaS or high-velocity GTM environment.
• Experience with revenue forecasting, pipeline analytics, or sales performance analytics.
• Ability to sit for extended periods and work on a computer
• Must be able to lift up to 15 pounds occasionally
• Ability to travel as required

Our commitment to you:
At ProfitSolv, we are committed to being a diverse and inclusive workplace as an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. We embrace a diverse group of backgrounds and experiences to connect with clients, solve problems, and innovate.

Work location: Remote – U.S. only