Lead Product Manager Payments

We’re on the hunt for an exceptional Lead Product Manager (Payments) to join our talented product team. You’ll define, execute and evangelise Ramp’s payments strategy. You will have a fundamental role leading and owning the whole payments domain including global card acquiring, APMs, high-risk payments, fraud prevention and multi-PSP set-ups

In this pivotal role, you will lead the payments team while building and managing relationships with key internal and external stakeholders. You will play a transformational role in supercharging the growth of Ramp, overseeing product strategy, execution, and alignment with the company's vision.

In practice, you’ll be responsible for things like:

• Build and inspire a high-performance payments team
• Define, execute and evangelise the company’s payments strategy
• Transform the payments function into a strategic business differentiator
• Engage with key stakeholders, executives, customers, and partners to gather feedback and build consensus on product direction and priorities
• Work with the data science team to set up dashboards, trends, and analysis of payment data: acceptance rates, decline reasons, issuers etc. for informed decision-making
• Work with the Head of Fraud to define a payments fraud strategy and identify opportunities to reduce fraud globally
• Lead and own payments domain including global card acquiring, APMs, high-risk payments, fraud prevention and multi-PSP set-ups
• Build a global payments stack
• Own global payment acceptance, building new features, services & functionality that maximise user conversion while ensuring payment compliance
• Manage card payment acceptance & relationship with acquirers, and card networks & and to optimise acceptance rates, reduce payment processing costs and fraud
• Oversee the product development lifecycle within the payments team, ensuring timely and budget-conscious product delivery
• Build and maintain strong relationships with internal teams (commercial, engineering, design, marketing) and external partners (acquirers, issuers, PSPs, fintechs) to deliver a seamless payment experience.

You’ll come into an unusual combination of ambition, urgency, capital, warmth and belief - you’ll report to Albert, Head of Product, a champion for this role. So if you’re comfortable dreaming big, motivated by a winner-takes-most challenge and want to have one of the most critical roles on a growth journey with the potential to make a huge impact in people’s lives through Web3 and Payments, this could be your jam.