C
AI

Product Operations Lead MetaMask

Consensys · UNITED STATES - Remote, EMEA - Remote, CANADA - Remote, LATAM - Remote · $146k - $218k

Actively hiring Posted about 1 month ago

Role overview

Consensys is the leading blockchain and web3 software company founded by Joe Lubin, CEO of Consensys and Co-Founder of Ethereum. Since 2014, Consensys has been at the forefront of innovation, pioneering technological developments within the web3 ecosystem.

Through our product suite, including the MetaMask platform, Infura, Linea, Diligence, and our NFT toolkit Phosphor, we have become the trusted collaborator for users, creators, and developers on their path to build and belong in the world they want to see.

Whether building a dapp, an NFT collection, a portfolio, or a better future, the instinct to build is universal. Consensys inspires and champions the builder instinct in everyone by making web3 universally easy to use and develop on.

What you'll work on

  • Lead & scale the team: Develop and coach Product Operations Managers supporting multiple product lines.
  • Drive AI adoption and automation: Bring an AI/automation-first mindset into every workflow. Pilot and deploy agents to automate reporting, streamline comms, and accelerate data-driven decision-making.
  • Operationalize north stars:
    • Ship value with consistency — ensure we consistently deliver highest value  to users in a timely manner, with minimum surprises.
    • Raise product quality — raise the bar and reinforce a culture of quality and prevention, continuous improvement, and performance rigor.
  • Standardize processes: Roadmap planning, feature readiness, feedback loops.
  • Data & reporting: Build AI-powered dashboards and insights to inform leadership decisions.
  • Customer & market feedback: Capture signals and translate them into actionable inputs.
  • Program management: Own long-term, multi-phase initiatives from ideation/iteration to GTM, from development through maintenance.
  • Cross-functional glue: Work hand-in-hand with PMs, Designers, EMs to align timelines and priorities.
  • Continuous improvement: Identify bottlenecks and implement scalable solutions to improve product velocity & quality, and reduce fire drills.
  • Transparency & trust: Maintain clear, early, and frequent communication across MetaMask and ConsenSys.

What we're looking for

  • Ship value with consistency — ensure we consistently deliver highest value  to users in a timely manner, with minimum surprises.
  • Raise product quality — raise the bar and reinforce a culture of quality and prevention, continuous improvement, and performance rigor.

Tags & focus areas

Used for matching and alerts on DevFound
Lead Operations Remote Blockchain Crypto Dapp Ethereum Gaming Nft Fulltime