Role overview
Company Overview
Fanatics is building the leading global digital sports platform to ignite and harness the passions of fans, and maximize the presence and reach for hundreds of partners globally. Leveraging these long-standing partnerships, a database of more than 80 million global consumers and a trusted, recognizable brand name, Fanatics is expanding beyond its position as the global leader for licensed sports merchandise to now becoming a next-gen digital sports platform, featuring an array of offerings across the sports ecosystem.
The Fanatics family of companies currently includes Fanatics Commerce, a vertically-integrated licensed merchandise business that has changed the way fans purchase their favorite team apparel, jerseys, headwear and hardgoods through a tech-infused approach to making and quickly distributing fan gear in today’s 24/7 mobile-first economy; Candy Digital, a digital collectibles company that is partnering with prominent sports properties, including MLB and MLBPA, to build an official NFT ecosystem; Fanatics Collectibles, a transformative company that is building a new model for the hobby and giving collectors an end-to-end collectibles experience; and Fanatics Betting & Gaming, a mobile betting, gaming and retail sportsbook platform. Additional ventures that will build out Fanatics’ footprint across the broader digital sports landscape will be rolled out soon. Fanatics’ partners include all major professional sports leagues (NFL, MLB, NBA, NHL, NASCAR, MLS, PGA) and hundreds of collegiate and professional teams, which include several of the biggest global soccer clubs. As a market leader with more than 8,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives. At Fanatics, we’re a diverse, passionate group of employees aiming to ignite pride and passion in the fans we outfit, celebrate and support. We recognize that diversity helps drive and foster innovation, and through our IDEA program (inclusion, diversity, equality and advocacy) at Fanatics we provide employees with tools and resources to feel connected and engaged in who they are and what they do to support the ultimate fan experience.
About the Team
At Fanatics we know that our greatest resource is our people. Our Human Resources department has a relentless dedication to cultivate, protect, and nourish our Fanatics family. We take pride in having a culture built on respect, unity, passion, and talent. We work hard to maintain a wonderful work atmosphere where people have as much pride and love for our company as they do for their favorite sports teams. As a global company, we actively evolve to ensure that all existing and new compliance regulations are met across all of our locations. We pride ourselves on building the Fanatics organization with not only the best talent, but by building around our core values. We have an unceasing commitment to continually improve our processes, strengthen our teams, and ensure the best possible working experience in every corner of the company.
JOB SUMMARY: We are fast paced dynamic environment which is full of change and this position is a catalyst for change. This role will bring creativity, experience, and passion for learning to meet the needs of the business through a blended learning platform. The focus will be on Operations learning and development programs while partnering with the Learning and Development team to leverage corporate programs for the Fanatics Brands Operations team. There will be a close partnership with the broader Learning and Development (L&D) team on core initiatives.
The Senior Manager, L&D, is responsible for leading the execution of the learning and development strategy that builds functional, professional, and leadership capabilities to support the business strategy. Expertise in performance consulting, leadership development, instructional design and development, and delivery of solutions across the organization. Additionally, this role will partner closely with functional and Human Resource leaders across the business to ensure that the root cause of performance gaps has been identified and the right solutions are being developed and prioritized for the greatest business impact and ROI.
GENERAL DUTIES & RESPONSIBILITIES: Learning and Development •Create, organize, and plan a comprehensive leadership development strategy in partnership with the Director of L&D based on current and future leadership needs. •Ability to present and facilitate sessions (in person and virtually) while effectively managing group dynamics to encourage creativity, innovation, and ownership of learning •Manage multiple talent development projects with high complexity •Stay up to date on emerging trends within the L&D space to ensure that appropriate learning platforms and strategies are deployed •Develop and lead transformation strategies that enable business priorities, including support for acquisitions and integrations •Deliver organizational development expertise to a variety of projects including strategy development, organization design, change and culture transformation Building and Navigating Relationships •Partner closely with business leaders and HR Business Partners to assess needs, develop recommendations, and manage projects to improve the performance of leaders, teams, and organizations •Ability to effectively lead, direct, coach and mentor others (including peers) on how to design and deliver effective learning solutions that maximize employee engagement, development, and business outcomes •Collaborate cross-functionally and navigate organizational dynamics •Direct and manage complex learning projects while identifying process improvement ideas to ensure efficiency and accountability of the team •Effectively manage interactions with stakeholders including setting expectations, holding meetings, balancing priorities and on-going project updates Instructional Design •Ability to translate strategic goals into appropriate development programs while using instructional design expertise, including data analysis, adult learning, curriculum development and blended learning strategies •Deliver powerful learning solutions that are learner-centered and maximize learner engagement •Expertise in performance consulting, including the ability to clearly define desired business outcomes and identify when training is the right solution •Excellent program and project management skills, detail oriented, and ability to organize plan and execute company-wide initiatives •Deliver train-the-trainer sessions for diverse audiences Data Analytics •Identify and set appropriate metrics to measure learning effectiveness, apply and measure results •Evaluate data to effectively measure ROI and identify insights for continuous improvement in relation to business goals •Use key metrics to communicate and deliver insights to business leaders
EXPERIENCE: •Minimum of 7 to 10 years of experience in instructional design, adult learning, leadership development, and project management
KNOWLEDGE, SKILLS AND ABILITIES: •Excellent relationship building, interpersonal and influence skills with clients and colleagues •Demonstrates progressive experience in leadership development •Demonstrates strong business acumen and a track record of success in partnering with business leaders •Ability to focus on critical issues, balance competing priorities and balance multiple projects in a dynamic, fast-paced environment •Responds quickly to feedback through iterative design •Ability to work independently and collaboratively to accomplish assignments with minimal supervision •Excellent project management skills with a demonstrated ability to lead projects from inception through implementation while bringing stakeholders along •Proficient in Microsoft Office •Ability to produce and publish interactive video-based eLearning courses and videos utilizing programs such Adobe Suite, Articulate, Vyond
WORKING CONDITIONS: Flexible availability and open to travel domestically
Tryouts are open at Fanatics! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.
Ensure your Fanatics job offer is legitimate and don’t fall victim to fraud. Fanatics never seeks payment from job applicants. Fanatics recruiters will only reach out to applicants from an @fanatics.com or @fanatics.co.uk email address. For added security, where possible, apply through our company website at www.fanaticsinc.com/careers
Fanatics is committed to responsible planning and purchasing (RPP) practices, working with its business partners across its global and multi-layered supply chain, to ensure that planning, sourcing, and purchasing decisions, along with other supporting processes, do not impede or conflict with the fulfillment of Fanatics’ fair labor practices.
NOTICE TO CALIFORNIA RESIDENTS/APPLICANTS: In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.