Role overview
Who We Are
At OKX, we believe our future is reshaped with technology. As one of the world's leading cryptocurrency spot and derivatives exchanges, OKX uses innovative blockchain technology to redefine the financial ecosystem. With millions of global users and an array of diverse and sophisticated products, solutions, and trading tools, we strive to empower everyone to explore the world of crypto.
About The Team:
Customer Genius is one of the core departments in OKX and responsible for Customer Service Products, such as Help Centre, Knowledge Base, Chatbot, Customer Service Console, also including IM platform, Rating/Feedback system and so on. We are committed to building Global Customer Center through intelligent services and human services to serve customers when they meet problems, and eventually promote the global growth and reputation of OKX.
Tags & focus areas
Used for matching and alerts on DevFound Customer Support Product Manager Non Tech Senior Blockchain Crypto Customer Service