Role overview
*Job Title: AI Engineer
Reports to:** Head of AI
What you'll work on
- Agent Architecture: Develop and refine our "Theory of Mind" agents (Replenishment, Cross-sell, Churn Prevention) using a mix of LLMs, predictive modeling, and reinforcement learning.
- Production-Grade AI: Move beyond the "wrapper." You will build robust, scalable pipelines that process high-velocity e-commerce data (orders, clicks, views) into actionable predictions.
- Optimization & Reasoning: Fine-tune how our agents "reason" through multi-variable constraints—balancing brand guidelines, inventory levels, and customer sentiment.
- Rapid Prototyping: Work with the CPO to ship "0 to 1" AI features. You’ll build MVPs of new agents, test their uplift, and then harden them for enterprise-grade deployment.
- Data Strategy: Collaborate with the engineering team to optimize our vector databases and data ingestion from sources like Snowflake, BigQuery, and Shopify.
What we're looking for
- Experience building autonomous agents or multi-agent systems.
- Background in E-commerce, MarTech, or AdTech.
- Knowledge of causal inference (distinguishing between "this customer was going to buy anyway" vs. "the AI drove this purchase").
Tags & focus areas
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