AIOps Advisory Researcher

What we're looking for

• Design and implement cutting-edge AI models tailored for server failure diagnosis and anomaly detection.
• Leverage time-series analysis techniques to model and predict system behavior, identifying potential faults or irregularities based on historical data trends.
• Integrate machine learning algorithms to provide real-time predictions and root cause analysis.
• Refine data models to improve diagnostic accuracy and system reliability in mission-critical environments.
• Bridge communication and facilitate collaboration between ICI Lab China and ISG/SSG WW teams on multiple critical business projects.
• Manage data, models, and infrastructure to align with BIS compliance.

• 5+ years of relevant work experience in coding and data management.
• Fluent in Chinese communication with professional proficiency in reading/writing technical documentation.
• Expertise in data management, data cleaning, feature engineering, and end-to-end ETL pipeline design.
• Advanced performance tuning experience with relational databases (MySQL/PostgreSQL) and NoSQL databases (MongoDB/Cassandra).
• Proficient in server hardware management, including hardware troubleshooting, cluster maintenance, and performance optimization for large-scale computing environments.

Nice-to-haves

• Master's degree or higher in Computer Science, Software Engineering, or related fields.
• Experience in NLP, machine learning, deep learning, data mining, or pattern recognition.
• Strong familiarity with LSTM/CNN/RNN architectures.
• Experience with BERT, LLMs (Large Language Models), or related transformer-based models.
• Proficient in at least one machine learning framework (TensorFlow/PyTorch/Keras) with production-level implementation experience.
• Experience with Spark/Flink for building PB-scale data processing pipelines.
• Working knowledge of data lake technologies (Delta Lake/Hudi) and cloud data warehouses (Snowflake/Redshift).