Role overview
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.
What you'll work on
- Apply strategic, data science and quantitative skills within Regulatory Operations.
- Engage stakeholders and consolidate partnerships to continuously understand business drivers, goals, priorities and opportunities.
- Develop knowledge of operational processes managed within the pillar and help uncover opportunities using advanced analytics (AI/ML/LLM), research, and automation.
- Partner with subject matter experts and management to deliver automation solutions from idea conception through implementation.
- Manage data science and analytics strategies including recommendations on analytical products, services, protocols, and standards across the firm.
- Invent creative and innovative ways to answer key business questions by leveraging advanced analytics (AI/ML/LLM) & automation ; to improve efficiency and productivity of business user through automation and self-service.
- Decrease the analytics development lifecycle and increase the velocity at which analysts can disseminate insights.
- Socialize, promote and support the implementation of the analytic solutions, working with teams across all business units to identify and recommend ways to leverage it for specific deliverables, including automation solutions, dashboards, reports, Ad-hoc requests, deep dives, Industry study research etc.
- Be a storyteller capable of delivering practical data insights in a compelling manner actionable by senior leadership using presentations, discussions, and visualizations.
What we're looking for
- Financial services background
- M.S. equivalent
- Bachelor’s degree in a relevant quantitative field
- 4+ years of data analytics experience or advanced degree in an analytical field
- Experience in recommendation systems
*This role is not eligible for visa sponsorship. This role is 5 days a week fully in-office.
ABOUT US**
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans