TicketSwap
AI

Machine Learning Engineer

TicketSwap · Amsterdam, NH, NL

Actively hiring Posted about 23 hours ago

Role overview

You’re curious, hands-on, and excited to turn ideas into working solutions. You enjoy working across teams and care about building things that actually make a difference.

  • 6+ years of experience as a Machine Learning Engineer or Data Scientist
  • Strong foundation in machine learning theory and practical application
  • Comfortable working with Python and object-oriented design principles
  • Experience with at least two of the following: Hydra, Dagster, AWS, Github Actions, Docker, Kubernetes
  • Solid understanding of data preprocessing and feature engineering
  • Experience integrating third party LLM’s in a production environment
  • Experience in designing and creating ML-ops pipelines
  • Strong communication skills and ability to work cross-functionally
  • A proactive mindset and eagerness to learn and improve
  • You’re based in The Netherlands, are an EU resident, or have an existing visa to work here (a relocation package isn’t available)

What you'll work on

  • Build and apply machine learning solutions to improve support operations, metadata enrichment, and ticket processing
  • Design and develop ML models that solve real product and operational challenges
  • Own the full model lifecycle from prototyping to deployment and continuous improvement
  • Improve and scale our MLops infrastructure to support experimentation, deployment, and monitoring
  • Work on systematizing the use of LLM’s in the company, setting up evaluation and monitoring guidelines and protocols for various applications
  • Partner closely with Product, Data, Operations and Engineering to understand problems and deliver solutions
  • Turn data into actionable insights that drive product and business decisions
  • Contribute to the adoption of LLMs and AI-driven features across the platform
  • Continuously improve how we use data and machine learning to create impact for fans and organisers

What we're looking for

  • Experience with ETL processes and data pipelines
  • Experience with Redshift, DBT or Clickhouse
  • Background in statistics or statistical modelling

Tags & focus areas

Used for matching and alerts on DevFound
Fulltime Ai Machine Learning