Role overview
Cloudinary is seeking a Senior AI Integrations & Automation Engineer to drive automation, integrations, and AI enablement across the organization. Reporting to the VP of MIS (CFO Office), this is a high-impact individual contributor role responsible for designing and delivering scalable integrations and AI-powered workflows that improve efficiency and accelerate business execution.
This role combines deep technical expertise with practical AI application (including LLM-based workflows), operating with a strong MVP-first, bias-for-action approach and full ownership from design through production and optimization. It plays a key role in shaping Cloudinary’s modern MIS capabilities and business infrastructure.
What you'll work on
- Design, build, and deploy integrations across enterprise systems (Salesforce, NetSuite, Slack, Okta)
- Deliver MVP-first solutions and iterate based on feedback
- Implement integrations via iPaaS (Workato, Zapier, Make, Tray), custom APIs (Python, Node.js), or hybrid approaches
- Own and operate the MCP Gateway as a central AI integration platform
- Build reusable connectors and expand platform capabilities
- Ensure reliability, security, scalability (monitoring, retries, auth, rate limiting, versioning)
- Develop AI-powered workflows and tools (LLMs, agents, RAG, function calling)
- Apply responsible AI practices (governance, auditability, compliance)
- Ensure system reliability and operational excellence (logging, alerting, runbooks, incident response)
- Own integrations end-to-end, including documentation and maintainability
- Collaborate cross-functionally (Finance, GTM, CS, Security, IT) to translate needs into scalable solutions
- Identify and drive automation opportunities across the organization
Scope
- In scope: automation workflows, MCP Gateway, AI tools, business system integrations, reliability & observability
- Out of scope: physical IT operations, endpoint support
What we're looking for
- Experience with MCP or API mediation layers
- Event-driven architectures or data pipelines
- Relevant certifications (Okta, Salesforce, Workato)
Tags & focus areas
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