Role overview
Rovo Chat is Atlassian’s flagship product, driving the next generation of user experience for Atlassian customers, designed to help people get work done across Atlassian products and 3rd party knowledge sources including Slack, Notion and Google Drive.
As a core ML surface, it’s where we ship cutting‑edge LLM, retrieval, and agentic orchestration work directly into the hands of millions of users, with clear, measurable impact on how teams search, reason, and execute work every day.
Learn more here: https://www.atlassian.com/software/rovo
What you'll work on
The Rovo Chat Quality team ensures Rovo Chat is reliable, factual, low‑latency, and useful at scale. We are a with high visibility team driving agent architecture, effective evaluations, custom models (RL & SFT) as well as improving reliability and observability.
What we're looking for
- Experience in developing deep learning-based models and working on LLM-related applications
- Experience working in a consumer or B2C space for a SaaS product provider, or the enterprise/B2B space
- Excelling in solving ambiguous and complex problems, being able to navigate through uncertain situations, breaking down complex challenges into manageable components and developing innovative solutions