Robinhood
AI

Software Engineer Customer Trust Safety

Robinhood · Menlo Park, CA; Seattle, WA

Actively hiring Posted over 2 years ago

Role overview

As an engineer on the Customer Trust & Safety team, you will be responsible for building the foundational products and services that Robinhood teams utilize to ensure Robinhood is a safe place for our users.

This team aims to provide solutions and platforms that cater to a variety of internal and external scenarios from building prevention and detection controls for specific fraud patterns to building generic platforms that enable rapid prevention, detection, and mitigation cycles.

Our success is our customers’ success; you will directly help customers safely invest, engage & transact on the Robinhood platform as they build their financial future! Your work will be critical in building and maintaining trust with our customers, regulators, and the public.

  • Market competitive and pay equity-focused compensation structure
  • 100% paid health insurance for employees with 90% coverage for dependents
  • Annual lifestyle wallet for personal wellness, learning and development, and more!
  • Lifetime maximum benefit for family forming and fertility benefits
  • Dedicated mental health support for employees and eligible dependents
  • Generous time away including company holidays, paid time off, sick time, parental leave, and more!
  • Lively office environment with catered meals, fully stocked kitchens, and geo-specific commuter benefits

Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. You can view comp zones for our US office locations in the table below. For other locations not listed, compensation can be discussed with your recruiter during the interview process.

Office locations (by comp zone)
US Zone 1: Menlo Park, CA; New York, NY; Seattle, WA; Washington, D.C.
US Zone 2: Denver, CO; Westlake (Dallas), TX; Chicago, IL 
US Zone 3: Lake Mary, FL

Click here to learn more about Robinhood’s Benefits.

Robinhood promotes diversity and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Robinhood provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review Robinhood's Privacy Policy please visit Robinhood - US Applicant Privacy Policy. If you are an applicant located in the UK or EEA, please visit the Robinhood - UK/EEA Applicant Privacy Policy.

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