You'll be architecting and building the core product from the ground up.
What You'll Build:
- A voice AI agent that answers calls 24/7 with near-human latency
- *Possible Integration with ServiceTitan CRM to look up customers, check technician availability, and book jobs directly into dispatch boards. *Not mandatory
- A system that handles high-stress emergency scenarios (burst pipes, no heat) with calm, reliable conversation flow
- A feedback loop that improves the model based on real call transcripts
Who You Are:
- You have 2+ years experience building conversational AI or voice agents in production
- You're fluent in Python, Node.js, or similar and comfortable with modern AI/ML stacks
- You've worked with speech-to-text (STT) models (Deepgram, AssemblyAI, Whisper) and understand challenges like noisy audio and custom vocabulary
- You have experience with LLM orchestration frameworks (LangChain, LlamaIndex, or direct API integration with OpenAI/Anthropic)
- You understand text-to-speech (TTS) and conversational flow—turn-taking, interruptions, endpointing
- Bonus: You've worked with ServiceTitan API, Housecall Pro, or other home services CRM
- Bonus: You've built on VoiceInfra, Vapi, Retell, or similar voice agent platforms
- Bonus: You've handled real-time API integrations (Twilio, WebRTC, or similar)
Job Type: Full-time
Pay: From AED5,000.00 per month
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Used for matching and alerts on DevFound Fulltime Remote Ai Ai Engineer Generative Ai