Live · 8,446 open AI roles

AI Jobs

High-signal AI engineering roles, refreshed daily across infra, agents, ML, and product teams.

Updated daily Verified employers Remote · USA · EMEA

Explore AI roles · Updated daily

Search curated engineering roles across AI infrastructure, agents, machine learning, and product teams.

Keyboard friendly Save and share roles

About Mistral At Mistral AI, we are a tight-knit, nimble team dedicated to bringing cutting-edge AI technology to the...

Engineer Customer Support Aws Kubernetes

$98k - $115k* · Senior Fully remote

About Mistral At Mistral AI, we believe in the power of AI to simplify tasks, save time, and enhance learning and cre...

Engineer Customer Support Kubernetes React

$101k - $110k* · Senior Fully remote

About Mistral At Mistral AI, we believe in the power of AI to simplify tasks, save time, and enhance learning and cre...

Engineer Quality Assurance Dev Typescript

$94k - $117k* · Senior Fully remote

About Mistral At Mistral AI, we believe in the power of AI to simplify tasks, save time and enhance learning and crea...

Engineer Intern Entry Level Dev

$101k - $108k* · Senior Fully remote

About Mistral At Mistral AI, we believe in the power of AI to simplify tasks, save time and enhance learning and crea...

Backend Engineer Dev Docker

$115k - $120k* · Senior Fully remote

About Mistral At Mistral AI, we believe in the power of AI to simplify tasks, save time and enhance learning and crea...

Backend Engineer Dev Docker

$122k - $141k* · Senior Fully remote

About Mistral At Mistral AI, we believe in the power of AI to simplify tasks, save time and enhance learning and crea...

Cloud Backend Engineer Golang

$94k - $110k* · Senior Fully remote

About Mistral At Mistral AI, we believe in the power of AI to simplify tasks, save time, and enhance learning and cre...

Virtual Assistant Contractor Executive

$132k - $199k* · Senior Fully remote

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By br...

Engineer Python

$110k - $150k · Senior Fully remote

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By co...

Engineer Java Javascript Rust

$135k - $200k · Senior Fully remote

Le posteLes Forward Deployed Software Engineers (FDSE) travaillent directement avec les clients afin de comprendre ra...

Engineer Intern Entry Level Dev

$94k - $100k* · Senior Fully remote

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By br...

Intern Entry Level Java Javascript

$5k - $10k · Senior Fully remote

About ZooxZoox is transforming mobility with fully autonomous, electric vehicles designed from the ground up for a dr...

Research Intern Entry Level Node

$40k - $86k* · Senior Fully remote

About ZooxZoox is transforming mobility with fully autonomous, electric vehicles designed from the ground up for a dr...

Research Ai Intern Entry Level

$40k - $86k* · Senior Fully remote

About Zoox Zoox is transforming mobility with fully autonomous, electric vehicles designed from the ground up for a d...

Research Intern Entry Level Pytorch

$45k - $49k* · Senior Fully remote

About Our Internship Program Zoox’s internship program offers hands-on experience with cutting-edge technology, mento...

Research Intern Entry Level

$44k* · Senior Fully remote

This internship opportunity is with the Offline Driving Intelligence team working on ML-Agents, within Zoox’s broader...

Research Intern Entry Level Pytorch

$45k - $49k* · Senior Fully remote

The Robot Dynamics team at Zoox is responsible for the vehicle dynamics performance of our robot. Our team is the eng...

Engineer Python

$145k - $183k · Senior Fully remote

Zoox is on an ambitious journey to develop a full-stack autonomous mobility solution for cities and safely deploy suc...

Quantitative Research Engineer Senior

$162k - $291k · Senior Fully remote

At Zoox, we are building the future of autonomous mobility at scale. As we transition from development into industria...

Senior

$235k - $283k · Senior Fully remote

Selected role

Technical Support Engineer - On-Premise

Mistral AI Paris

$98k - $115k Senior Full-time

About Mistral

At Mistral AI, we are a tight-knit, nimble team dedicated to bringing cutting-edge AI technology to the world. Our mission is to make AI ubiquitous, open, and aligned with European values of privacy and compliance. We are creative, low-ego, team-spirited, and passionate about AI innovation. Our teams are distributed across France, the UK, the USA, and Singapore, and we hire talented individuals who thrive in collaborative, fast-paced environments.

We believe in the power of AI to simplify tasks, save time, and enhance learning and creativity. Our technology is designed to integrate seamlessly into daily working life.

We democratize AI through high-performance, optimized, open-source and cutting-edge models, products and solutions. Our comprehensive AI platform is designed to meet enterprise as well as personal needs. Our offerings include Le Chat, AI Studio, Mistral Code and Mistral Compute — a suite that brings frontier intelligence to end-users.

We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between France, USA, UK, Germany and Singapore. We are creative, low-ego and team-spirited.

Join us to be part of a pioneering company shaping the future of AI. Together, we can make a meaningful impact. See more about our culture on https://mistral.ai/careers.

Role Summary

We are seeking a Technical Support Engineer - On-Premise Infrastructure to join our Support team in France. This role is ideal for someone who excels at technical troubleshooting, incident investigation, and customer communication in a B2B environment. As a key member of the support team, you will be responsible for handling escalated technical issues from on-premise enterprise clients, reproducing complex problems, and collaborating with engineering, data, and product teams to ensure swift resolution. You will report directly to the Head of Support, and play a critical role in maintaining customer satisfaction and improving our support operations.

This is a unique opportunity to work at the intersection of AI infrastructure, customer success, and technical problem-solving.

Key Responsibilities

Technical Support & Incident Management

• Frontline Investigation: Handle escalated tickets from enterprise clients via Intercom, focusing on on-premise infrastructure and AI-related issues (e.g., deployment, performance, integration, security).

• Root Cause Analysis: Ask the right questions to gather context, reproduce issues in test environments, and diagnose technical problems (systems, networks, storage, GPU clusters, AI models).

• Cross-Team Collaboration: Work closely with engineering, and deployment teams to escalate, track, and resolve incidents efficiently.

• Proactive Communication: Provide clear, empathetic, and timely updates to clients and internal stakeholders, ensuring transparency throughout the resolution process.

Knowledge Sharing & Process Improvement

• Documentation: Create and update technical FAQs, troubleshooting guides, and internal knowledge base articles to empower self-serve/L1 team and reduce recurrence of issues.

• Feedback Loop: Identify recurring pain points in on-premise deployments and suggest improvements to product, documentation, or support workflows.

Customer-Centric Approach

• Empathy & Ownership: Maintain a customer-first mindset, ensuring clients feel heard and supported, even in high-pressure situations.

• Solution-Oriented: Proactively propose workarounds, fixes, or process optimizations to enhance the customer experience and reduce incident resolution time.

Technical Expertise

• On-Premise & Cloud Environments: Deep understanding of Linux/Windows servers, networking, virtualization, storage, security (firewalls, RGPD compliance), and cloud providers (AWS, GCP, Azure).

• Kubernetes/Helm: Experience with deployment, scaling, and troubleshooting of applications in Kubernetes clusters using Helm charts.

• Terraform: Familiarity with Infrastructure as Code (IaC) for managing cloud resources is a strong plus.

• AI Infrastructure: Knowledge of AI/ML pipelines, LLM/RAG deployments, GPU acceleration, and data storage solutions for enterprise clients.

• Tooling: Proficiency in Intercom, monitoring tools, scripting (Bash/Python), and diagnostic utilities (logs, performance metrics).

Who you are

Required

Experience: 3+ years in technical support, systems administration, or DevOps, with a focus on on-premise or hybrid infrastructures.

Technical Skills:

• Hands-on experience with troubleshooting complex technical issues in enterprise environments.

• Knowledge of AI/ML workflows, data pipelines, or high-performance computing (a strong plus).

• Familiarity with ticketing systems (Intercom), RGPD compliance, and security best practices.

Soft Skills:

• Exceptional problem-solving and analytical skills.

• Strong written and verbal communication in French and English (additional languages are a bonus).

• Ability to explain technical concepts clearly to non-technical stakeholders.

Mindset:

• Customer-obsessed, with a passion for delivering high-quality support.

• Collaborative, able to work effectively in a distributed, fast-paced team.

• Curious and adaptable, with a willingness to learn and master new technologies.

Why Join Mistral AI?

• Impact: Directly contribute to the success of enterprise AI deployments and shape the future of on-premise support.

• Growth: Opportunities for career advancement in support leadership, technical specialization, or customer success.

• Innovation: Work with cutting-edge AI technology in a dynamic, mission-driven company.

• Team: Join a passionate, diverse, and low-ego team that values collaboration and continuous learning.

• Work Environment: Hybrid flexibility (Paris office) with a focus on work-life balance and professional development.

What we offer

💰 Competitive cash salary and equity

🥕 Daily lunch vouchers : Swile meal vouchers with 10,83€ per worked day, incl 60% offered by company

🥎 Sport : Enjoy discounted access to gyms and fitness studios through our Wellpass partnership

🚴 Transportation : Monthly contribution to a mobility pass via Betterway

🧑‍⚕️ Health : Full health insurance for you and your family

🍼 Parental : Generous parental leave policy

🌎 Visa sponsorship

🤝 Coaching: we offer BetterUp coaching on a voluntary basis

By applying, you agree to our Applicant Privacy Policy.

Showing 621–640 of 8,446 AI roles

1 … 30 31 33 34 423

AI Jobs

Find your next AI role

Technical Support Engineer - On-Premise

Technical Support Engineer - Use Cases

Software Engineer, QA

Software Engineer, New Grad

Software Engineer, Backend (New-York)

Software Engineer, Backend (London)

Mistral Cloud - Software Engineer, Backend (Golang)

Executive Assistant to VP of Engineering (Contractor)

Platform Intelligence Engineer

Forward Deployed Engineer - Mixed Reality

Forward Deployed Software Engineer, Internship

Year

PhD Research Intern, Vision Language Action Models

PhD Research Intern, Physical AI in Perception

PhD Research Intern, Object Detection and Tracking

PhD Research Intern, Multi-Modal Foundation Encoder for Perception

PhD Research Intern, Multi-Agent Driving Simulation

Vehicle Dynamics Simulation Engineer

Senior/Staff Safety Research Engineer - Quantitative Risk Assessment

Senior Manager - CAPEX Tooling Procurement