TIKTOK

Responsible for the NLP-related research and development, mainly including:
Building the intent classifier in a full-stack manner by designing taxonomy, creating and managing high quality labeled data, training the best performed machine learning model (like Bert, GPT), and monitoring the online performance of the model.
Building the prediction model by mapping the shopping journey of our users to chatbot actions, including suggesting common question-answers and transferring the user to hum...