Role overview
Lloyds Banking Group is the UK’s leading digital franchise, with over 13 million active online customers across our three main brands - including Lloyds Bank, Halifax and Bank of Scotland - as well as the biggest mobile bank in the country. We're building the bank of the future, and we need your help.
Within the Natural Language Engineering Lab, we aim to pioneer innovative solutions that create, maintain, and enhance Conversational Memory, enabling AI agents to interact with customers as expertly as seasoned human financial and banking experts.
We’re a diverse group of people, including data scientists, data engineers, machine learning engineers, software engineers, product owners, DevOps specialists, and many more. We come from a variety of backgrounds across the globe, but we all share a vision of the untapped potential of human and machine intelligence.
The Bank has a huge, untapped resource in the form unstructured data contained in calls with customers, webchats, e-mail and a host of other documents and media. We have a range of technologies to capture it, and we want to lead on harnessing its potential.
What we're looking for
- Hands-on work experience with Google Cloud Platform (GCP) implementations.
- Experience in implementing and supporting Machine Learning systems, including automating data validation, model training, model validation, and model monitoring.
- Awareness of the latest industry technical developments, emerging trends, and new technologies related to Natural Language and Generative AI.
- Experience working with and building CI/CD pipelines
- Docker containerisation to build Docker containers from scratch.
- Experience in infrastructure via Terraform or any other tool resulting in build, test and maintaining it.
We know that great talent comes from many backgrounds. Whilst this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply.
Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop.
We also offer a wide-ranging benefits package, which includes:
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 28 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
*Ready for a career where you’ll learn and thrive? Apply today and find out more.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.