Role overview
Make millions of people work better every day.**
We seek bright brains to join the IT revolution and build Europe’s #1 IT Operating System.
deeploi was founded in 2023 and is backed by leading European investors including Atomico and Cherry Ventures to rethink how IT is done.
IT as a Service – not as a struggle: We are building an all-in-one IT platform, combined with premium support. From user on- and offboarding, to service and support, cybersecurity and device management – deeploi covers the entire scope of a company´s IT department.
What we're looking for
- 6+ years of experience in Software or Machine Learning Engineering.
- Proven experience building and deploying LLM or GenAI systems in production environments.
- Strong background in AI/ML engineering, solving real-world business problems at scale.
- Hands-on experience with MLOps: model deployment, CI/CD, monitoring, and observability.
- Proficiency in Python and/or TypeScript/JavaScript.
- Strong understanding of prompt engineering and fine-tuning techniques for LLMs.
- Excellent communication skills in English (C1); German is a plus.
- Experience building ML/AI pipelines for ticket classification, intent extraction, or real-time recommendation systems.
- Practical experience with production-grade AI systems beyond research or prototype work.
- Familiarity with support platforms such as Zendesk or Intercom, and mapping AI-driven workflows to agent tasks.
Tags & focus areas
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