Role overview
We are a diverse team that takes pride in understanding the perspectives of others. We fully embrace working remotely and we are eager to act, improve and accelerate progress inside and outside of our organization.
To drive revolutionary changes in society and make crypto useful, we delight our customers with world-class products, deep care, and intentional empathy.
What you'll work on
- Proven English fluency.
- Experience (2+ years) in financial operations, with a focus on cryptocurrency or stablecoin operations.
- Demonstrable expertise in managing digital asset custody solutions (ideally Fireblocks or a similar platform) including policy configuration and operational workflows.
- Strong understanding of fiat currency transfer protocols and banking operations, with a proven ability to manage relationships with banking partners.
- Experience in overseeing complex automated systems and processes, with a focus on maintaining operational integrity, driving efficiency and identifying areas for optimization.
- Experience in building operational dashboards for transaction monitoring and data analysis
- Experience in API integration and customer-support, overseeing business processes and integration follow-ups
- Excellent analytical and problem-solving skills, with a track record of proactively identifying, assessing, and mitigating operational risks.
- Strong communication and interpersonal skills, with a proven ability to clearly articulate complex operational processes to both technical and non-technical stakeholders and to collaborate effectively across teams.
- Ability to thrive in a fast-paced, dynamic environment, demonstrating adaptability and resilience in the face of change.
What we're looking for
- Operational Management:
- Help oversee the daily operational activities of stablecoin minting and redemption processes, ensuring accuracy, security, and efficiency.
- Coordinate and execute fiat transfers with banking partners, including reserve management and reconciliation.
- Manage and configure Fireblocks for secure and efficient stablecoin operations, including enforcing and maintaining governance rules and policies.
- Monitor and ensure the integrity of automated systems and processes related to stablecoin and fiat operations, proactively identifying and addressing potential issues.
- Oversee and ensure the implementation of advanced risk management and compliance strategies, ensuring all operations adhere to relevant regulatory requirements and maintain the highest standards of security and alignment with Bitsoâs broader operational risk frameworks.
- Externally, act as a leading operational point of accountability to Bitsoâs external partners, including members of the BRL1 stablecoin consortium and our banking partners
Tags & focus areas
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