Bio
Dedicated IT Systems Specialist with over 14 years of experience in end-user computing, technical support, service management, service delivery, business analysis, business continuity, change management and enterprise security client management. Possess a proven track record of successfully managing large-scale IT projects, ensuring business continuity, and developing and implementing IT policies and procedures. Adept in leading cross-functional teams, fostering collaboration, and delivering training programs to increase IT awareness and best practices. Adaptive and Resourceful with excellent abilities to work with new and existing frameworks and methodologies while exhibiting an elevated level of creativity with a mindset to achieve strategic goals.
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