Bio
Results-driven IT professional with over 10 years of experience in technical support, customer service, and team leadership. Proven ability to manage complex projects, resolve critical incidents, and deliver exceptional service within fast-paced environments. Skilled in ITIL practices, Agile methodologies, and knowledge-centered service (KCS) coaching. Looking to continue my Learning and Development career in the Tech Ops space.
Role
Service Desk Analyst
Location
new-zealand