DOWBEE

Bio

I am a highly skilled and experienced technical professional with 6 years of working experience in the software industry. I have a strong background in technical support and software QA engineering, and I am proficient in a variety of software testing methodologies and tools. I am also an excellent communicator and problem solver, and I am able to work effectively in both independent and team-oriented environments. In my previous role as a Technical Support Engineer, I was responsible for providing support to client via JIRA, email, and chat. I was also responsible for troubleshooting and resolving software issues, and I was able to successfully resolve over 90% of client tickets. In my current role as a Software QA Engineer, I am responsible for designing, developing, and executing test plans and test cases. I am also responsible for identifying and reporting bugs, and I am able to work effectively with developers to fix bugs and improve the quality of software products. I am a highly motivated and results-oriented individual, and I am always looking for new challenges. I am confident that I have the skills and experience necessary to be successful in your organization.