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GILLEAN CASTILLO

@jhilcastillo

Customer Service - Shift Supervisor

Profile completed • minimum 75%

About

Experienced Customer Service Shift Leader in a leading UK betting company, managing high-performing teams in a fast-paced environment. Skilled in escalations, dispute resolution, VIP support, and compliance. Strong expertise in risk management, fraud detection, and payment processing, ensuring secure transactions. Proven ability to optimize operations, enhance customer satisfaction, and drive service excellence.

Customer Service - Shift Supervisor
philippines

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