Bio
Customer service and escalation specialist with over 5 years of experience, including high-impact support roles in fintech and the Web3 space. Handled complex case resolutions for Coinbase via Accenture, providing expert-level support in crypto transactions, account issues, and security concerns. Tech-savvy, crypto-enthusiastic, and well-versed in using CRM and ticketing tools like Salesforce, Notion, Trello, and JIRA. Currently seeking a remote customer support role in a Web3 or tech-forward company.
Role
Resolution Desk - Chat
Location
philippines