Bio
I'm an adaptable professional with a diverse background in Facility Management and Creative Business (marketing), as well as over three years of experience in customer success. My strength lies in my versatility and my deep understanding of customer preferences. In fact, I was once honored to win a big contest at a leading start-up by presenting the best customer experience concept. My proposal showcased how the company could go above and beyond to provide exceptional service to its customers. One of my key skills is active listening. I pay close attention to details and ask reflective questions to get to the core of a problem. I believe in taking a direct and empathetic approach to problem-solving without beating around the bush. Being adaptable is another one of my strengths. I excel at adapting to different situations, which makes me a valuable asset in a role with varied tasks. I'm confident that my skills and willingness to grow would make me a great fit for any customer-focused role.