Bio
Experienced Technical Support Advisor with 7 years of experience in providing technical assistance to customers and resolving complex technical issues. Skilled in troubleshooting, problem-solving, and customer service. Strong understanding of a wide range of technologies including hardware, software, and networking. Bachelor's degree in Computer Science, University Of Washington SEATTLE,WA (2016) SKILLS Strong troubleshooting and problem-solving skills Excellent customer service and communication skills Proficient in Windows, Mac OS, and Linux operating systems Knowledge of various hardware and software platforms Familiarity with networking protocols and technologies CompTIA A+/ CompTIA Network+ Microsoft Certified: Azure Administrator Associate
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