Bio
Professional with expertise in customer service, telesales, marketing, and sales strategy, product/service up-selling & cross-selling, and improving sales revenue by 34% in 8 months via 5+ sales channels. Proficient in product knowledge, account management, complaint resolution, & customer journey mapping to increase customer acquisition & retention. Competent at understanding customer requirements to recommend products & services that meet needs, with collaborative skills toward functioning in a team and ensuring sales/revenue goals and objectives are achieved.
Role
Customer success and Recovery Specialist
Location
nigeria