Bio
•Assisted college students with financial assistant. •Maintained and developed client relationships. •Maintained databases. •Followed up on potential students from leads in databases. •3+ years working in CRM systems such as Salesforce. •3+ years working with UGK Ultipro. •Assisted with problem solving in educational settings in regards to collegiate applications, admissions, financial aid, and student accounts. •3+ years of administrative assistance experience. •Coordinated with a variety of college systems to assist with student retention such as Ivy Tech Community College system. •Promoted from the following positions to Senior Customer Service Representative based on job performance: One Stop; Enforcement Specialist; Enrollment Coach; Senior Customer Service Representative.
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