Bio
Multilingual Senior Customer Support and Business Development professional with 8+ years of experience in traditional finance (gold, funds, equities, futures, options, real estate) and the evolving crypto market. Transitioning from TradFi to DeFi, with proven strengths in L2 support, client relationships, and fintech operations. Skilled in resolving complex issues, boosting engagement, and collaborating cross-functionally. Blockchain-certified and passionate about user-first experiences in crypto and Web3. Currently a registered freelance contractor (micro-entrepreneur) in France. Seeking remote roles in customer experience, crypto operations, or client success at CEX, DeFi, or blockchain-native platforms.
Role
Customer service and development specialist
Location
china