Bio
With more than 10 years of experience, I am a results-oriented electrical-electronics engineer, business analyst and complaint management specialist. I have strong experience in improving customer experience, conducting process improvement projects and creating data-driven reports. With my technical background (based on Electrical/Electronics Engineering), I have successfully worked on quality management systems and CRM transformation projects. I aim to create value in positions focused on business analysis, reporting, complaint management and customer experience improvement in the finance and IT sectors.
Role
Complaint Management Manager / Business Analyst
Location
turkey