Bio
"Experienced Data Analyst with a demonstrated 2.5+ year history of success in business intelligence and analytics across e-commerce supply chain and technology consulting sectors. Seeking an exciting opportunity to leverage my skills in data analytics, process optimization, and visualization to drive innovative, data-driven strategies for business growth. 🚀 Professional Highlights 🚀 🔹 Senior Analyst at Capgemini (Sep '21 - Jul '23, Hyderabad) - Played a pivotal role in providing product support for a Fortune 50 insurance giant, facilitating seamless communication between developers, testers, and senior management. - Led the implementation of dashboard and KPI scorecard monitoring on Dynatrace, resulting in a 25% reduction in incident response time and improved application performance. - Collaborated with the Product Manager to identify areas for business process improvement, contributing to enhanced efficiency. - Elevated defect management processes, achieving impressive SLAs for defect management and ad hoc service requests. - Championed incident management processes in ServiceNow, ensuring uninterrupted service delivery and high customer satisfaction. - Recognized for outstanding performance with a promotion to Senior Analyst within just one year (Apr '2022). 🔹 Operations Research Specialist/Key Account Manager at ShipRocket (Oct '20 - Jun '21, Bengaluru) - Successfully reduced the order-to-delivery cycle time by 15% through strategic process optimization efforts in warehouse activities. - Developed impactful Power BI dashboards to extract actionable insights from real-time warehouse data. - Ensured 100% accuracy in warehouse stock data across client database systems. - Innovated the SKU Access Model (SAM) and Trip Optimization Model (TOM) to optimize product picking processes and increase efficiency. - Elevated cycle-count schedules, resulting in a remarkable 99.5% monthly average fill rate. 🔹 Account Management Intern at PAD Integrated Solutions Pvt. Ltd. (Apr '19 - May '19, Hyderabad) - Led brand identity development efforts for Zero40 Brewing, a Hyderabad-based microbrewery. - Employed advanced data analysis techniques, including text analytics and sentiment analysis, to enhance customer insights and competitor analysis. - Implemented a unique service evaluation scale, 'MUST,' using sentiment analysis from online customer reviews. Ready to bring my data-driven expertise and passion for innovation to your team. Let's connect and chart a course for success together!"