Bio
Customer Service Representative with diverse experience in data management and record maintenance. Led customer service protocols that improved satisfaction rates by 23% and demonstrated accuracy in maintaining customer records. Excelled in enhancing data processes, which reduced processing time by 25% and facilitated a 98% first-response resolution rate. Seeks to leverage comprehensive skills in data accuracy and process improvement as a Data Entry Associate to ensure data integrity and efficiency.
Role
Customer Service Representative
Location
united-states