Bio
I come with a wealth of experience in shaping and leading customer success team. Well organized, results-driven, and dynamic Leader with a proven track record of successfully driving business growth, and achieving outstanding outcomes in the IT and SaaS sectors. With extensive experience in both Canadian and international contexts, I excel at forming high-performing teams, identifying and nurturing talent, coaching, and mentoring to their full potential. I am a holistic visionary, adept at shaping the workforce and ensuring capacity planning, building strategic processes and pipelines, optimizing operations, and seamlessly aligning customer success with core company functions.
Role
Customer support manager
Location
canada