Bio
I am a dedicated Customer Support Specialist, Discord Moderator, with over two years of experience in remote customer service and trading (Forex, crypto, and futures). My expertise lies in community management, conflict resolution, ticket handling, and customer satisfaction across various platforms, including Discord, Zendesk, and CRM tools. I have successfully managed online communities of over 40,000 members, ensuring a positive and engaging user experience. I am currently looking for remote opportunities in customer support, community management, or HR roles where I can leverage my expertise to enhance customer satisfaction, improve user engagement, and streamline support processes. Would you like any refinements to match a specific job goal?
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