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YJANSENCPT

@yjansencpt

Service Desk Analyst

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About

I am a Voice/Network engineer with over 5 years experience within the IP Telephony industry doing administration and maintenance on the Broadworks platform now Cisco Broadworks platform.  Cisco BroadWorks is an enterprise-grade calling and collaboration platform that delivers unmatched performance. It is used by major ISP's around the world.  I also have 5+ years customer support experience from 2009 to 2014. I have certified as a Broadworks Certified Network engineer - Professional, Cisco CCNA - Routing & Switching, SSCA - The SIP School and ITIL. Learning new technologies and products is part of his career. I am looking for a job in the customer support space within the Crypto industry. Currently i am learning some web development using Next.js, Tailwind, clerk-auth and Solidity. My goal is start at a basic level and build my knowledge and skills to become a smart contract developer and smart contract security analyst. 

Service Desk Analyst
south-africa

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