AI, je nieuwe collega
AI, je nieuwe collega

63. Minimal AI: Niek Hogenboom

03 February 2026 31:33 Generative AI Strategy | Podkasteel

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About this episode

🎙️ Aflevering: AI-klantenservice bouwen als een baas (met Niek Hogenboom)


Gast: Niek Hogenboom, oprichter van Minimal AI


📢 In deze aflevering spreken we met Niek Hogenboom, verse alumnus van Y Combinator 🇺🇸 en founder van Minimal AI – een startup die autonome AI-agents bouwt voor klantenservices in de e-commerce.


Van orderstatus checken tot protocollen volgen in je eigen tone of voice: zijn agents regelen het allemaal. En dat zonder dat je zelf hoeft te kunnen coderen 💬🤖


🚀 Wat je kunt verwachten:

  • Hoe Niek €500.000 kreeg na een interview van 10 minuten ✈️
  • Wat een AI-manager is, en waarom dat een gamechanger is
  • Waarom ‘de nieuwe programmeertaal’ gewoon Engels is 🇬🇧
  • Het verschil tussen een echte agent en een slimme workflow
  • Hoe bedrijven als Upfront en Cloudpillow duizenden tickets per dag automatiseren 🧃🛏️
  • En ja, wat de non-computer system is die Niek ooit heeft “gehackt” 😏

🔗 Genoemde links en tools:

  • 🌐 Minimal AI – gominimal.ai
  • 💬 Y Combinator
  • Onze website
  • E-learning


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