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Business of Advice

Ep. 117 – Zack Kass: Use AI to Improve Client Relationships

26 February 2026 52:48 Cody Foster

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About this episode

What happens to us when AI can perform tasks faster and cheaper than ever before? In this episode, Cody Foster welcomes Zack Kass, former head of Go-to-Market at OpenAI and author of "The Next Renaissance," to discuss how leaders can navigate the shifting technological landscape and share his perspective on AI technology's promises — and pitfalls.

In this episode, you'll hear Zack's insights on:

  • Going From Millions to Billions: Get an inside look at Zack's journey at OpenAI and the key leadership principles that helped scale the company.
  • The New Premium: Discover how to stand out in a tech-saturated world by investing in real-world community experiences.
  • The Next Renaissance: Learn how to foster agency, personal responsibility and hope in both your team and clients as technology transforms the landscape.

Dive Deeper Into AI With Zack KassReady to explore the future of AI and human potential? Get your copy of Zack's bestselling book, "The Next Renaissance," and discover how to lead in a rapidly changing world.

Connect with Zack: Website: ZackKass.com – Explore insights on AI, technology and innovation.

Substack: substack.com/@zackkass – Deep dives into AI trends and future tech.

Instagram: @zack.kass.ai – AI updates and behind-the-scenes content.

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