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Retail Unwrapped - from The Robin Report
Retail Unwrapped - from The Robin Report

EP 294: The AI-Empowered Store

29 May 2026 25:52 The Robin Report

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Just released, ICSC and McKinsey do a deep dive in a new report, “Shopping in the age of AI: Redefining stores for a new era.” Spoiler alert: Agentic AI could drive up to $1 trillion in U.S. retail revenue by 2030.  Join Shelley and Stephanie Cegielski, Vice President of Public Relations and Industry Education at ICSC as they dig into the findings. Find out how speed of agentic adoption is outpacing most retail roadmaps and what happens when consumer expectations and spending behavior converge in an agentic powered marketplace. Meeting the expectations of highly informed consumers will rely on AI for everything from convenience to discovery. The big question? Are your retail operations ready? Listen and learn how to catch up to the future. 

Special Guest: Stephanie Cegielski, Vice President, Public Relations & Industry Education of ICSC

For more strategic insights and compelling content, visit TheRobinReport.com, where you can read, watch, and listen to content from Robin Lewis and other retail industry experts, and be sure to follow us on LinkedIn and Twitter.

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