Try for free
Innovation Heroes
Innovation Heroes

From Bad Chatbots to Digital Ambassadors That Actually Work

04 December 2025 38:21 SHI

Listen to episode

About this episode

Most chatbots fall short—slow responses, confusing menus, and frustrated users who abandon the experience. But what if you could replace that with a lifelike, multilingual Digital AI Ambassador — and prove it works in just six weeks?

In this episode, host Ed McNamara sits down with SHI’s Jack Hogan and HPE’s Robin Braun to break down how SHI and HPE built Digital Humans that are fast, secure, and genuinely engaging. They discuss why chatbots fail, how guardrails and ultra-low latency reshape customer interactions, and how SHI’s Imagine–Experiment–Adopt framework accelerates AI adoption.

Listeners will learn:

  • Why human-like presence matters more than chatbot accuracy
  • How “brain and body” architecture creates lifelike engagement
  • Why HPE Private Cloud AI enables secure, scalable deployment
  • How SHI delivers production-ready Digital AI Ambassadors in six weeks
  • Real-world examples from civic services, retail, healthcare, and more

Featuring:
 • Jack Hogan, VP of Advanced Growth Technologies, SHI
 • Robin Braun, VP of AI Business Development, Hybrid Cloud, HPE

----
----

This episode of Innovation Heroes is brought to you by HPE. If you're in retail, healthcare, financial services, or public sector and you're under pressure to deploy AI that actually works, reach out. Our team can get you production-ready Digital Humans in six weeks, not eighteen months.

>>> Book your executive review: shi.com/digitalhuman 

More AI podcast episodes

Browse all →

Want to find AI jobs?

Join thousands of AI professionals finding their next opportunity

We respect your inbox. Unsubscribe at any time.

© 2026 Innovation Heroes. All rights reserved.

Common Questions

Frequently asked questions

Quick answers about how DevFound's AI matching, resumes, and referrals work.

DevFound's AI Copilot ingests your profile, goals, and live job data to deliver curated matches in seconds. Every match includes a resume variant, suggested referrals, and interview prep so you can act immediately. The more feedback you provide, the sharper the Copilot becomes.

AI-led job searches shrink the hours spent sifting through boards and formatting resumes. DevFound pairs automation with your personal outreach, so you reserve energy for interviews and negotiation. Traditional networking still matters, but AI gives you a lift before you even send a message.

Modern AI roles expect comfort with production-grade code, data fluency, and practical ML tooling. The strongest candidates pair deep technical chops with storytelling—translating model impact to product, GTM, and exec partners. Continuous learning keeps you ahead as stacks evolve.

DevFound rewards active seekers. Keep your profile fresh, respond to match quality prompts, and enable alerts so you never miss a role. The AI prioritizes companies and teams that align with your feedback, accelerating both introductions and interview invites.

High-density tech hubs continue to host the deepest AI talent pools, yet distributed teams are catching up fast. Use DevFound filters to hone in on onsite, hybrid, or fully remote roles and watch openings expand across time zones.

DevFound aggregates thousands of remote AI openings and flags the nuances—core hours, async culture, and visa needs—up front. The Copilot also recommends how to position your distributed work experience so hiring managers know you can thrive on a remote team.

Still have questions?

Contact Support