In the Counsel's Chair
In the Counsel's Chair

ITCC: Melanie Chaney on why LCW built its own chatbot (and the future of mid-size law)

03 March 2026 0:00

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About this episode

Mid-size law firms are getting squeezed from both ends. Big law has the capital to invest in AI and the salaries to attract top talent. Boutiques can specialize tightly and move fast. So where does that leave everyone in the middle?

Melanie Chaney, firm-wide managing partner of Liebert Cassidy Whitmore, has a front-row seat to that question. LCW has grown from 45 attorneys to 120 over the past two decades, and Chaney — just a few months into her tenure leading the firm — is candid about the challenges that come with that position in the market: recruitment, AI costs, and figu...

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