July 31, 2026 – Mobile Mentor Denis O’Shea and Process Dr. Theodore Bibbes
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About this episode
Denis O’Shea – Founder of Mobile Mentor
We said no to 99 things that came our way, and we resisted a
lot of the shiny objects and the temptations that were around us.
Denis O’Shea is the founder of Mobile Mentor, a global technology consultancy that helps organizations create secure, productive, and AI ready workplaces through modern endpoint management, identity, and security solutions. He founded the company in New Zealand in 2004 with a mission to empower people to achieve more with technology. Over the past two decades, Mobile Mentor has grown into a global business serving healthcare, education, government, and commercial enterprises, earning recognition as Microsoft’s Global Partner of the Year for Endpoint Management. Before launching Mobile Mentor, Denis spent 15 years in international leadership roles with Nokia, working across Europe, Asia, Australia, and South America. Throughout his career, he has been an early advocate for mobile technologies, cloud computing, Zero Trust security, and digital workplace transformation. Today, he works closely with organizations to help them successfully adopt artificial intelligence while balancing security, governance, employee experience, and productivity. His insights are grounded in decades of helping businesses navigate rapidly evolving technology landscapes. A sought after speaker, author, and thought leader, Denis regularly shares practical strategies for building secure, cloud native organizations and maximizing the value of Microsoft technologies. His expertise spans endpoint management, cybersecurity, AI readiness, and the future of work, helping business leaders prepare their organizations for the next generation of digital transformation.
Dr. Theodore Bibbes – President of TNB BPM Consulting
When it boils down to everything is a process, and when you really
understand your processes, then you’re gonna understand your business.
Dr. Theodore N. Bibbes is the President of TNB BPM Consulting, a business process management and process improvement consulting firm that helps small and midsize organizations improve operational performance through practical, sustainable change. With more than two decades of experience in business process improvement, project management, and organizational transformation, he works collaboratively with executives, managers, and frontline employees to identify inefficiencies, streamline workflows, and create measurable improvements in productivity, customer service, and organizational effectiveness. Before founding TNB BPM Consulting, Dr. Bibbes directed the Process Improvement Program for the Georgia Governor’s Office of Customer Service, where he led Lean process improvement initiatives across state agencies and trained employees in business process management, project management, and change management. His consulting experience spans government, healthcare, higher education, nonprofit organizations, and the private sector, where he has helped clients align operational processes with strategic goals while building internal capabilities to sustain long term success. His leadership philosophy is rooted in a simple principle: everything is a process, and better processes create better outcomes for organizations, employees, and customers alike. Dr. Bibbes earned his Doctorate in Business Administration from Georgia State University, where his research explored the relationship between project management and organizational knowledge creation. A Project Management Professional (PMP), he is passionate about helping organizations solve complex business challenges through process excellence, data driven decision making, and continuous improvement. Through consulting, teaching, and speaking, Dr. Bibbes continues to help leaders transform operational complexity into lasting organizational success.
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