Scaling Physical AI to Deliver a Sentient Supply Chain

About this episode

In this episode, Madelyn O’Farrell talks with Oana Jinga, Co-Founder and Chief Commercial Officer of Dexory, about her non-technical path into tech, how her experience at Telefonica and Google shaped her approach to “knowing the user and knowing the magic,” and how Dexory evolved from a home security robot to retail shelf scanning and ultimately to a global warehouse intelligence platform. They discuss why Dexory chose tall, ground-based robots over drones to safely and efficiently digitize warehouses in real time, what it really takes to win and support enterprise customers like Maersk, DHL, and GXO, and how a robotics-as-a-service model lets customers buy data and insights rather than hardware. Oana also dives into the ethics of robotics and unbiased AI, emphasizing transparency with workers, privacy-aware data practices, and building a diverse team, before painting a picture of the future: supply chains transformed into connected, predictive supply networks powered by distributed intelligence and shared best practices across global sites.

Highlights from their conversation include:

• Oana’s Nontraditional Path Into Tech and Career at Telefonica and Google (0:43)
• What Dexory Is and How It Digitizes Warehouses in Real Time (2:44)
• Evolution From Home Security Robot to Retail Shelf Scanning to Warehouses (3:40)
• Why Dexory Chose Tall Ground Robots Instead of Drones (5:30)
• Selling Enterprise Robotics to Maersk, DHL, GXO, and Other Logistics Leaders (8:40)
• Robotics as a Service and Selling Data Instead of Hardware (11:51)
• Global Deployments Across the US, Europe, Australia, and Asia (12:30)
• Ethics of Robotics, Workforce Impact, and Unbiased AI Practices (15:00)
• Future of Connected, Predictive Supply Networks and Distributed Intelligence (17:44)
• Final Thoughts and Takeaways (20:17)

Dynamo Ventures is a venture firm backing founders upgrading the physical economy. As intelligence moves into critical infrastructure and technology collides with physics, industry is entering a new era of transformation - the industrial renaissance.

Born from the dirt and grit of supply chains and shaped by operations, not spreadsheets, Dynamo focuses on the complex realities of building in the real world. We invest in companies transforming infrastructure, manufacturing, logistics, transportation, and the systems that power global commerce.

Dynamo works closely with founders who combine ambition with a bias to action, bringing a builder mindset to venture capital through deep operational insight, systematic pressure-testing and hands-on partnership.

Our purpose is simple: to back the relentless shaping the industrial renaissance. Learn more at www.dynamo.vc.

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