Role overview
Based in San Francisco, California, Turing is the world's leading research accelerator for frontier AI labs and a trusted partner for global enterprises looking to deploy advanced AI systems. Turing accelerates frontier research with high-quality data, specialized talent, and training pipelines that advance thinking, reasoning, coding, multimodality, and STEM. For enterprises, Turing builds proprietary intelligence systems that integrate AI into mission-critical workflows, unlock transformative outcomes, and drive lasting competitive advantage.
Recognized by Forbes, The Information, and Fast Company among the world's top innovators, Turing's leadership team includes AI technologists from Meta, Google, Microsoft, Apple, Amazon, McKinsey, Bain, Stanford, Caltech, and MIT. Learn more at www.turing.com
The Role
We are looking for an elite engineer who builds like a hacker and communicates like a consultant. You will not just be building models in a notebook; you will be deployed to the front lines to build, architect, and ship end-to-end Agentic AI products directly for our most strategic customers.
This is a high-stakes role. You will face "tricky" customers who have vague requirements and high expectations. Your job is to translate their chaos into technical order, write production-grade code, and deploy autonomous agents that solve their actual business problems.
What you'll work on
- Build & Deploy (60%):
Design and ship full-stack AI applications. You own the pipeline from data ingestion to the LLM inference layer to the frontend interface.
Architect autonomous agentic workflows (using frameworks like LangChain, LangGraph, or custom implementations) that can reason, plan, and execute complex tasks.
Write robust, clean, and highly testable code (Python/Typescript). "It works on my machine" is not acceptable; it must work in the customer's restricted cloud environment.
Handle DevOps and MLOps constraints: Dockerizing agents, managing Kubernetes clusters, and optimizing inference latency.
- Customer Engineering (40%):
Serve as the technical face of the company for our most demanding accounts.
Navigate complex stakeholder environments. You will push back on unrealistic demands, clarify ambiguous requirements, and steer "tricky" customers toward technically feasible solutions without breaking rapport.
Translate technical constraints into business value for non-technical executives.
Generate high-quality data for our customers and ability to review the data generated by other experts. This is one of the most critical aspects of the role.
What we're looking for
- Thick Skin & High EQ: You don't get flustered when a customer changes their mind for the third time in a week. You can hold your ground with a CTO and explain "why not" to a CEO.
- Extreme Attention to Detail: You catch the edge cases that others miss. You obsess over error handling, retry logic in agents, and data privacy.
- Grit: You enjoy the "messy" work of integrating legacy enterprise data just as much as prompting the latest model.