Role overview

Title: Operations Specialist â Service Sales

Location: Remote, United Kingdom

Experience: Mid - Senior

What you'll work on

Own development of Statement of Works for partners and customers by working with various internal teams (Sales, Tech Sales, Finance, Legal, Professional Services, etc.)
Collect End-Customer requirements and draft Level of Effort estimates
Review and provide feedback on MSAs/T&Cs/RFPs/etc on behalf of the Professional Services team
Partner w/ Sales to develop SOWs for opportunities inâ¯the pipeline
Partner w/ Product to build deployment strategy and standard SKU/SOWâ¯for new products
Review scope with potential customers and field questions regarding service methodology and delivery best practices
Develop processes and procedures to allow hyper-growth
Analyze delivery services data for trends and ways to improve sales workflows and scoping processes

Fluent English speaker
Excellent written, verbal, and interpersonal communication skills
Excellent analytical, time management, and prioritization skills
Ability to lead and influence team members
Strong understanding of technology such as software, networking, and system development
Experience managing/interacting with 3rd party reseller/service providers/partners
Preferred: Working knowledge of Professional Services Automation tools, Salesforce, OpenAir, NetSuite, SmartSheet, MS Project, Office365, etc.
Preferred: Previous experience with project scoping, contract/SOW writing, and management/coordinator for professional services program
Preferred: bi-lingual or tri-lingual in either French or German

Used for matching and alerts on DevFound

Operations Sales Non Tech Remote