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Selected role

Memorabilia Sales Consultant

Fanatics Remote - New York

Live

$350k · Senior Full-time Posted almost 4 years ago 7 min read

Company Overview

Fanatics is building the leading global digital sports platform to ignite and harness the passions of fans, and maximize the presence and reach for hundreds of partners globally. Leveraging these long-standing partnerships, a database of more than 80 million global consumers and a trusted, recognizable brand name, Fanatics is expanding beyond its position as the global leader for licensed sports merchandise to now becoming a next-gen digital sports platform, featuring an array of offerings across the sports ecosystem.

The Fanatics family of companies currently includes Fanatics Commerce, a vertically-integrated licensed merchandise business that has changed the way fans purchase their favorite team apparel, jerseys, headwear and hardgoods through a tech-infused approach to making and quickly distributing fan gear in today’s 24/7 mobile-first economy; Candy Digital, a digital collectibles company that is partnering with prominent sports properties, including MLB and MLBPA, to build an official NFT ecosystem; Fanatics Collectibles, a transformative company that is building a new model for the hobby and giving collectors an end-to-end collectibles experience; and Fanatics Betting & Gaming, a mobile betting, gaming and retail sportsbook platform. Additional ventures that will build out Fanatics’ footprint across the broader digital sports landscape will be rolled out soon. Fanatics’ partners include all major professional sports leagues (NFL, MLB, NBA, NHL, NASCAR, MLS, PGA) and hundreds of collegiate and professional teams, which include several of the biggest global soccer clubs. As a market leader with more than 8,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives. At Fanatics, we’re a diverse, passionate group of employees aiming to ignite pride and passion in the fans we outfit, celebrate and support. We recognize that diversity helps drive and foster innovation, and through our IDEA program (inclusion, diversity, equality and advocacy) at Fanatics we provide employees with tools and resources to feel connected and engaged in who they are and what they do to support the ultimate fan experience.

About the Team

Fanatics Authentic provides the world’s largest selection of licensed sports memorabilia and collectibles! Our division is licensed by all the major professional sports leagues, player and team associations, and universities that supply 100% genuine product authentication to our fans. We offer once-in-a-lifetime “Fanatics Exclusive Athlete” event experiences providing fans the opportunity to interact with their favorite athletes at a Meet-and-Greet, Watch Party, Suite Experience, or Chalk Talk/ Q&A session. Our Game-Used partnerships have given us the ability to create the most exclusive products such as player and team gear directly from the arena or field, playing surfaces, and actual equipment.

Primary Purpose A Memorabilia Sales Consultant with Fanatics Authentic is an opportunity to connect with our Fans over the phone and in person at our In-Venue Retail (IVR) locations. You are the first contact before and after a memorabilia purchase made on one of our platforms or at one of our IVR locations. Building relationships with our Fans, placing new orders, building Fan profiles, and account management are all key performance requirements of the position.

Duties and Responsibilities · Sales quota accountability will range from $350k to $600k per calendar year. · Outbound dial 50-80 sales calls per shift. · Account management that include the following: update client profiles, notation, acquire key · dates (birthdays, anniversaries, etc.) and team interests. · Order management, including client updates. · Responsibility of maintaining up to 15,000 clients · Ability to use customer management systems, order entry systems, and Microsoft 365 Office · software. · Must always be available for clients, part of the service we provide. · Product and industry knowledge, industry trends, including product development · Strong negotiation skills, ability to close high end memorabilia. · Open availability which will include ability to work IVR during professional sporting events · Mileage to and from the stadium, parking, and one meal up to $25 may be expensed per IVR shift that is worked.

Education and Experience · High School Diploma preferred or relevant experience in the field. · Basic accounting skills required. · Proficient with Microsoft Applications (Word, Excel, PowerPoint) · Superior communication skills on various levels. Must have articulate speech, proper business writing skills, ability to listen to client and quickly address any concerns. · Work well under pressure. This industry is often driven by hot market events, and IVR sporting events which require extended work hours and weekend shifts.

Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Usual office environment with frequent sitting, walking, and standing, and occasional climbing, stooping, kneeling, crouching, crawling, and balancing. Frequent use of eye, hand, and finger coordination enabling the use of office machinery. Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices such as the telephone.

· Must be able to lift and carry up to 25 pounds · May be expected to walk up to several miles a day at off-site events · Must be able to talk, listen and speak clearly on telephone · High School Diploma preferred or relevant experience in the field. · Basic accounting skills required. · Proficient with Microsoft Applications (Word, Excel, PowerPoint) · Superior communication skills on various levels. Must have articulate speech, proper business writing skills, ability to listen to client and quickly address any concerns. · Work well under pressure. This industry is often driven by hot market events, and IVR sporting events which require extended work hours and weekend shifts.

Tryouts are open at Fanatics! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.

Ensure your Fanatics job offer is legitimate and don’t fall victim to fraud. Fanatics never seeks payment from job applicants. Fanatics recruiters will only reach out to applicants from an @fanatics.com or @fanatics.co.uk email address. For added security, where possible, apply through our company website at www.fanaticsinc.com/careers

Fanatics is committed to responsible planning and purchasing (RPP) practices, working with its business partners across its global and multi-layered supply chain, to ensure that planning, sourcing, and purchasing decisions, along with other supporting processes, do not impede or conflict with the fulfillment of Fanatics’ fair labor practices.

NOTICE TO CALIFORNIA RESIDENTS/APPLICANTS: In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.

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