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Future Ready Leadership With Jacob Morgan
Future Ready Leadership With Jacob Morgan

How IFF is Blending AI and Human Creativity to Redefine the Future of Talent Today

01 December 2025 57:44 Jacob Morgan

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About this episode

While technology is transforming work, the real competitive advantage lies in human curiosity, creativity, and connection—because AI can optimize efficiency, but only people can create joy. In this episode, Deborah Borg, Chief People and Culture Officer at International Flavors & Fragrances (IFF), joins us to explore how one of the world's most innovative companies is reimagining talent strategy through the fusion of AI, analytics, and human creativity. Deborah shares how IFF—home to the scents, flavors, and enzymes found in everyday products—builds its people strategy around both science and soul. She walks through the entire talent lifecycle, from AI-assisted recruiting and predictive analytics in engagement to apprenticeship-based mentoring for niche roles like perfumers and scientists. The conversation unpacks how IFF balances technology with human judgment, ensuring cultural fit and creativity remain central as AI accelerates hiring and decision-making. Deborah also reveals how IFF's cross-functional AI Council governs innovation responsibly, enabling experimentation without losing the human touch.

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Future-ready organizations are built, not hoped for. My latest book, -The 8 Laws of Employee Experience shows how. Preorder here: 8EXLaws.com

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