The Operator | Healthcare Business
Who Runs Your Day?
22 July 2026 38:32 Larry Benz
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About this episode
What if burnout begins long before a clinician feels exhausted?
In Part 4 of Called to Care in the Age of AI, Larry Benz explores one of the least discussed contributors to burnout: the loss of control over where attention goes.
Using the story of Sarah, a physical therapist starting her day already behind, Larry argues that AI shouldn't replace clinicians or simply make them faster. It should prepare them to make better decisions by reconstructing the day before the first patient arrives.
The conversation explores:
- Why control quietly disappears
- The hidden cost of constantly reacting
- RTM and between-visit intelligence
- Why summaries beat dashboards
- Technology as servant, not master
- How clinicians can reclaim their day
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